Contact Us

Let’s Stay Connected

Questions about a product, an existing purchase, delivery, or anything else? Our customer care team is ready to assist.

Send us a message using the contact details below, and we’ll do our best to provide a clear and helpful response as soon as possible.

Call or Text

+1 (323) 801-2459

For faster assistance, please have your order information available when contacting us about a recent purchase.

Email Support

service@hsajsa5.asia

You can email us at any time. Messages received outside regular service hours will be reviewed on the next business day.

When contacting us about an order, please include:

Your full name
Your order number
The email address used during checkout
A brief description of your question or concern

Providing these details helps our team locate your order and assist you more efficiently.

Mailing Address

Williams-Sonoma
6333 W 3rd St, Suite P-10
Los Angeles, CA 90036
United States

Customer Care Availability

Our support team reviews inquiries Monday through Friday, excluding major public holidays.

Response times may vary during weekends, holidays, promotional periods, and other high-volume seasons. We appreciate your patience and will reply as soon as possible.

We’re Happy to Help

Whether you need product information, help tracking an order, or assistance after your purchase, please don’t hesitate to contact us.

Thank you for choosing Williams-Sonoma. We appreciate your business and look forward to assisting you.